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Shipping time

It can take up to 3 days to process orders after they are received.

Delivery can range from 7- 21 business days depending on your proximity (does not deliver on Sundays or holidays) and has no specific guaranteed delivery time.

Currently

USA, Mexico - 19 days

Brasil - 21 days

Australia - 10 days

Canada - 9 days

New Zeeland - 7 days

Europe - between 6 and 12 days

Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at fylsshop25@gmail.com.

How to get a refund?

If there is any issues with your order, don't hesitate to reach out to our customer support team at fylsshop25@gmail.com. We will be happy to offer you an immediate solution and ensure you are left satisfied with your experience !

Can I cancel my order?

Something wrong?

You may cancel your order if:

- the item arrived broken.

- the item arrived is different then the one ordered.

For any of these options, don't hesitate to reach out to our customer support team at fylsshop25@gmail.com. We will be happy to offer you an immediate solution and ensure you are left satisfied with your experience !

Couldn't find your answer?

We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.